Questions to Ask Your Auto Body Shop

Questions to Ask Your Auto Body Shop

Finding a trustworthy and reliable auto body shop is essential for any car owner. Your car is a necessary part of your daily life and a valuable asset, so ensuring you’re working with a shop you can count on is essential. But with so many options out there, it can be overwhelming to choose the right one. 

If you want to make the right decision, asking the right questions is important when looking for a quality shop. In this blog, we’ll discuss some of the questions you should ask your auto body shop.

Are You Certified?

One of the most important questions to ask is if they are certified. A certified shop has met specific industry standards and has the necessary skills, training, and equipment to repair your car correctly. Certification also means that a third-party organization has inspected the shop to ensure it meets industry standards.

What Type of Warranty Do You Offer?

When you’re getting your car repaired, make sure you know what type of warranty the auto body shop offers. They should offer a warranty on their workmanship and the parts they use. This will give you peace of mind knowing that the repairs are guaranteed, and you won’t have to pay out of pocket if something goes wrong.

How Long Will the Repairs Take?

You will want to know how long the repairs will take, especially if you rely on your car for daily transportation. A quality auto body shop should give you an estimated timeline for the repairs, and they should keep you informed of any delays or changes to the timeline.

What Type of Parts Do You Use?

Another critical question to ask is what type of parts they use. Some shops use aftermarket parts, which are less expensive but may be of a different quality than original equipment manufacturer (OEM) parts. Ideally, they use high-quality parts that are either OEM or of equivalent quality.

Can You Provide References?

If you need clarification on a shop’s reputation, you can ask for references from previous customers. A good auto body shop should be happy to provide references, and you can contact these customers to ask about their experience with the shop.

Do You Offer Rental Cars or Loaner Vehicles?

If your car requires extensive repairs that might require an extended stay, ask if they offer rental cars or loaner vehicles. This will be incredibly helpful so you can continue to get to work and get through your day without your car. 

How Will You Keep Me Informed of the Repairs?

Knowing how your auto shop will keep you informed of the repairs is essential. A good shop should provide regular updates on the status of the repairs and let you know if any unexpected issues arise.

Finding a reliable and trustworthy option is crucial for any car owner. Now that you know what questions to ask, you can feel more empowered in deciding what auto body shop is right for you and your needs. 
If you have any questions, we would be more than happy to answer them for you. We understand how important your car is to you, and we strive to offer our customers only the highest level of experience.

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