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Authentic Auto Body & Collision
5.0
Based on 314 reviews
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Yevgeniya Yakovleva
Yevgeniya Yakovleva
14:22 19 Jun 20
Very excellent customer service! They go above and beyond to make sure that you are satisfied with your service and... make sure that you leave happy no matter what. I came here after I failed my state inspection because they took care of my sisters car so well. They detailed it, buffed it, waxed it, made it look like it just came off the dealership lot. Their manager was very quick to make take care of my car and send me on my way in way under an hour. Very lucky to have found this gem in the heart of Holliston.read more
Mr. Modivape
Mr. Modivape
18:07 18 Jun 20
I can't say enough good things about AAB! They came right to my house, towed my car, and took care of it from start to... finish! The body work & paint came out better than I could have imagined! The paint shines like no other in the sun, and turned the car into a real street rod & headturner! Thank you Steve, Mark & Morgan!read more
Bryan Powell
Bryan Powell
10:54 16 Jun 20
This was probably one of my best experiences with a business in at least 20 years. No one likes having to go to a body... shop and for me it was no different i even lived a good distance away from this one and typically would of gone to a local shop as I have done in the past. Well I am so glad I did not. Everyone from the owner Steve to the Manager Marc and the entire staff were so unbelievably professional and kept me informed the entire way through the process. They helped me with everything with my insurance and loaner car this place puts other body shops to shame and truthfully I have not received this type of great customer service from any type of business in a very long time. I strongly recommend this business even if it is a little drive for you it is well worth it and you will be glad you did. I am not looking to get in another accident but if I do there is only one place I will go. I was also thrilled with the full detail on my truck that they did and now that I know they offer that service on a regular basis I will be going back for that regularly for all of our vehicles. Thank you Authentic Auto Body!!read more
Anne Lindsay
Anne Lindsay
14:46 15 Jun 20
Every single part of working with Authentic Auto Body was a positive experience. Mark is beyond efficient and knows... his way around the insurance world. So I handed him my car and the key and he handled everything else. Couldn't have been an easier process! And how does my car look? Gorgeous! Like new and it's a 2017. Check out AAB. You won't be sorry. 🙂read more
Meghan R
Meghan R
15:01 11 Jun 20
I can't say enough about Steve and everyone at Authentic Auto Body. I requested a full detail of my husband's truck for... a Father's Day, and it was the easiest experience ever. They picked up his truck promptly in the morning from our house and delivered it back that evening. It looks just like it did when we brought it home from the dealer, and we have two boys and a big dog. They are also covering all the bases in this lovely time of COVID as they showed up in masks to complete a contactless pickup and delivery. Thanks for giving me major wife points!read more
Enis Shehu
Enis Shehu
01:55 03 Jun 20
Got my car picked up today for detailing. These guys are amazing. Professional and affordable. They saved me a lot of... time by picking up and dropping off the car. I highly recommend them!!Car looks better than brand new.read more
Sharon Siegel
Sharon Siegel
16:38 30 May 20
If I were able to give Authentic Auto Body more than 5 stars, I would! My vehicle was in an accident and declared a... total loss. Marc at Authentic Auto Body was incredibly helpful advising me through the insurance process and providing me the information I needed to get a reasonable insurance settlement. He was professional, trustworthy and always accessible. When I was ready to purchase a replacement vehicle, Marc and Steve took a look at several vehicles I was considering and offered a thumbs down or up before I decided on one. They are incredibly knowledgeable and friendly. If you need a tow, a mechanic, or auto body work, Authentic Auto Body is THE place to go!read more
Sue Peterson
Sue Peterson
19:13 22 May 20
Authentic Auto Body in Holliston is the best! They are accommodating, more than fair with pricing , and genuinely great... people to do business with. When I call, I feel like I am calling a trusted friend. I trust their guidance on what needs to be done to my vehicles and what I can hold off on doing. I would recommend call Mark anytime you need service!read more
Leanne DeSisto Marino
Leanne DeSisto Marino
18:55 19 May 20
From start to finish my car detail was one for the books. I was told they would come get my car...I never even thought... it would be towed to their facility, but there was the tow truck! Picked up, detailed and brought back. I never even had to leave my home. My car is so immaculate I don't even want to drive it. It looks like it came right from the dealership. The staff is so professional and friendly, it is so refreshing to be treated genuinely and with true customer service! I highly recommend Authentic Auto Body & Collision.read more
Marie Montanari
Marie Montanari
17:13 13 May 20
Authentic Auto Body is an incredible outfit to do business with! From beginning to end Steve and his team handled the... collision repair with professionalism..They kept in touch to let me know how work was progressing and completed the work within the timeframe promised. When I picked the car up it looked like it just came off the showroom floor. The quality of their work, their courtesy and professionalism can't be beat. If you need a good auto body repair shop, you can't go wrong with Authentic.read more
Rick Irons
Rick Irons
23:09 12 May 20
My teenage son was in an accident and totaled his car. The staff was very helpful when I negotiated a settlement with... the insurance company for the totaled car. They explained the process and let me know what to expect. They promptly responded to my phone calls and emails. A few months later I had a small welding job that needed to be done so I brought the work to Authentic. They did a great job making the repair and it was done at a reasonable price. Thanks!read more
Haley Thompson
Haley Thompson
20:49 08 May 20
I needed some repairs done on my car and I chose Authentic Auto Body & Collision to do the repairs after seeing glowing... reviews. Everyone was right about how AMAZING they are. Everyone was so nice, kept me informed, and did a fantastic job on my car! I can't thank them enough for all of their hard work! I 100% recommend for anyone who needs to get something on their car fixed to go here!!read more
Kate OToole
Kate OToole
23:58 06 Apr 20
I can’t recommend hyphen enough. The people at Authentic are true to their word, helpful, professional, reliable and... kind. From the moment you walk in you feel cared for. I found myself working with them because I was involved in an accident. They took care of EVERYTHING-insurance, towing, rental care and repairs. I have since used them for detailing and small repairs—they never disappoint. They have earned my business for life!read more
Sean Marrier
Sean Marrier
22:12 17 Mar 20
I found this body shop on google and decided to try them out! As soon as I walked in I was greeted with respect and... felt comfortable talking to them about the problem I hade with my vehicle. I had them do all the repairs needed on my vehicle! I am very happy with the work they did and also how fast they had it back to me. The price was also very good. I would recommend authentic auto body to anyone who wants quality work and a great staff and owner to work with I will definitely be going to them for any of my auto body needs.read more
Christine Marks
Christine Marks
21:04 05 Feb 20
Authentic Auto Body was recommended to me by my insurance company after I got into an accident. I called and spoke with... Mark, who from the start was incredibly helpful and thorough. He guided me step-by-step through the process of towing my car and making all the repairs. Over the course of the month that he had my car, he made weekly calls to me, checking in and keeping me informed about what was happening and what I could expect. He really made a very overwhelming and emotional process stress free. I would HIGHLY recommend Authentic Auto Body for ANY automotive needs and have already shared my positive experience with friends and family. Thank you again, Mark and crew!read more
Andy Dosdall
Andy Dosdall
17:50 18 Jan 20
I've luckily not needed body work on a car until recently so I was a bit nervous going in. I met Mark and right off... the bat he put me at ease, he really new his stuff and assured me that there would be no issues with the insurance company and they would take care of everything to do with them. Between Mark and Steve they kept me updated through the process right to the end, even offering to deliver the car when it was finished. Could not have been happier with the service and just as importantly, the finished product.Andyread more
John Barris
John Barris
18:32 17 Jan 20
I highly recommend Authentic Auto Body & Collision. Steve and Mark were awesome to work with. They were highly... professional, communicative, and a joy to work with. I brought the car in for mechanical work and they did a great job and the car works great. I’m so glad I found this team for any of my future auto work. Steve, Mark, and the entire crew were truly exceptional! Thanks again!!read more
Nicole Spiller
Nicole Spiller
17:45 26 Apr 19
Steve and everyone at Authentic Auto Body are extremely Authentic! They went above and beyond what needed to be... repaired on my car after an accident, they even helped me say the right thing to my insurance and made the process so smooth. I received my car back looking better than it did when I first bought it. The entire inside of the car was even detailed as well. Excellent service! My father owns a business in the car industry as well and we bring all of our family cars here! Authentic Auto Body is the best I HIGHLY recommend using them you will not be disappointed!read more
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