AUTHENTIC AUTO BODY

Auto Body & Collision Repair

Accidents Happen. But now what?

At Authentic Auto Body & Collision, we know how scary accidents can be, and how stressful the process can be to have your vehicle repaired afterwards. That’s why we do things differently at Authentic Auto Body!

 

We’re here to turn your stressful situation into a positive experience!

Call Us

The first step if you have been in an accident or have vehicle damage is to give us a call. Our team will guide you the process and we can help with towing and or car rental service, if needed.

File A Claim

The next step is to file a claim with your insurance company so that we can get started with repairs as soon as possible. Call your insurance company, file your claim & we’ll take care of the rest!

Vehicle Drop-Off

We offer complimentary pick-up & drop off if needed. We also offer towing services if your vehicle is not safe to drive or impaired. We will also help you with a rental vehicle if need be per your request.

Relax

We do all the negotiations with your insurance company. We will provide you with frequent updates and repair for your vehicle to pre-loss condition. Should you have any questions or concerns, call us!

OUR PROCESS

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Free Estimates

Our skilled auto body appraisers assess your vehicle and give you an initial estimate based on visible damage.

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Insurance Approval

We turn the initial estimate over to your insurance company and reach an agreement on the price of the repair. The collision repair contract will be between you and Authentic Auto Body.

Disassembly

Our auto repair mechanics take your vehicle apart and assess it for any additional damage, including structural damage. If we find significant damage once your car is disassembled, we’ll contact your insurance company for approval for supplemental repairs.

Order Parts

We order all of the parts we need to restore your vehicle to its pre-accident condition (or better!) Once all of the parts arrive, we begin the repair process.

Structural Repair

We complete structural repairs first, and once the frame of your vehicle meets the original manufacturer’s specifications, we get cracking on repairing the body.

Body Work

Our talented auto repair mechanics match, align, and install the new body parts, and your vehicle starts to look like itself again.

Paint

We prepare your new auto panels with primer and sealer, then apply high quality, computer-matched paint. Finally, we add coats of base-coat and clear coat to ensure long-lasting color, then buff it to a high shine.

Reassembly

Vehicle finishing pieces are applied and a full vehicular test is performed. The test includes road testing to ensure safe vehicle operations. The vehicle can now begin the final step before delivery.

Detailing

To make your car look like new inside and out, we detail it to remove any dust that may have accumulated during the repair stage. As a thank you, we also include a complimentary three stage buff, polish and wax.

Pre-Post Repair Scan & Recalibration

Before your car is returned to you, we transport it to the dealership, where specialists perform a post-repair scan. They recalibrate the codes and computer modules and ensure the vehicle’s safety and autonomous systems are functioning correctly. Once the car gets the green light, it’s all yours — you can pick it up at our auto body shop, or we can make arrangements to deliver it to you.

Auto Body & Auto Collision FAQs

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    What should I do right after a car accident?

    First, assess yourself for injuries, then check on the wellbeing of any passengers and, if you can, the passengers in the other car. Whether or not anyone is injured, and even if the accident is minor, call 911. Then:

    • Get to safety. If you can safely drive the car, pull to the side of the road. If not, leave it where it is. Turn off the engine and turn on your hazards. If you have flares, use them to alert other cars to slow down. Move yourself and others involved to a safe place, and wait for help to arrive.
    • Exchange information. Both drivers should exchange information, including contact information, insurance policy details, driver’s license and license plate numbers, and the make, model, and color of the vehicles involved.
    • Document the accident. Take pictures of both vehicles from different angles. You may need to share these with your insurance company. Talk to witnesses, and get their contact information. When the police arrive, get the names and badge numbers of the officers, and ask how you can get a copy of the accident report for insurance purposes. 
    • Call Authentic Auto Body. We’ll tow your vehicle to our auto repair shop. If it’s still driveable, you can drive straight to us, or we can come pick it up, compliments of the house.

    File a claim. Call your insurance company, and start the claims process. We’ll take it from there.

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    Will my insurance policy cover my auto repair?

    It depends on your policy and who is at fault in the accident. When you file a claim, your insurance provider will go over exactly what your policy will cover.

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    Can I get a rental or loaner car?

    Depending on your insurance policy, you may have coverage for a rental or loaner car, and if you do, Authentic Auto Body has you covered. And if you do not we can still provide you a budget friendly rental car.

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    Will my insurance premiums go up after an accident?

    Not necessarily. Surchargeable accidents may lead to a premium increase. Surchargeable accidents are typically those where you’re more than 50% at fault and the accident caused damage to someone else’s property or resulted in injury or death. Non-chargeable accidents include those in which your car was legally parked when it was damaged, your car was rear-ended by another vehicle, the accident was a hit-and-run, and the accident involved a collision with an animal or a falling object.

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    How do I find a good auto repair shop?

    Authentic Auto Body is confident that we’re the best choice for all of your auto repair and auto body needs, but if you’d like to get a few estimates before you give us the go-ahead, here’s how to find a reputable auto body shop:

    • Certification. Your auto body mechanic and the auto repair shop should be certified by the National Institute for Automotive Service Excellence (ASE.)
    • Ask about warranties. Does the auto repair shop guarantee its work with a written warranty? What does it cover, and how long does it last?
    • Read the reviews. Reviews from sites like Yelp, Facebook, Womply, and Google can help you decide whether a collision repair shop is honest, skilled, and reputable.
    • Trust your gut. Do you get good vibes from the shop? Is it clean and organized? Are the people friendly? Are they happy to answer your questions? If your intuition tells you to run, run.